You can have you prepaid meter display its meter number.
You will need a pen and paper ready at hand, then press 100 and press ‘Enter’ on the meter.
The prepaid meter will display your meter number, scrolling automatically from right to left. The display will repeat one more time so you can confirm the number as you wrote it.
Other short codes are:
004 + ENTER – Displays cumulative KWH consumed
007 + ENTER – Displays the maximum power limit setting.

You can now purchase power units for your KPLC prepaid meter using your phone! Here is how to buy Kenya Power & Lighting Company (K.P.L.C) power units on your mobile phone:
Using M-PESA:
Step 1:
Go to M-PESA menu and select “Pay Bill”
Step2:
Enter the KPLC prepaid business number 88 88 80 and press OK
Step 3:
Enter the 11 digit  pre-pay meter number of your power meter that you wish to top up and press OK
Step 4:
Enter the amount of money you wish to spend to purchase the power units (between Ksh. 250 and Ksh. 35,000) and press OK.
Step 5:
Enter your M-PESA …

Requirements:
To open your own account, you will need the following:

A copy of your national identity card or passport.c
A copy of your Personal Identification Number (PIN) certificate.
Corporate customers should provide a copy of their Personal Identification Number (PIN) and Certificate of Incorporation.
Proof of ownership of property or tenancy.
A copy of the lease agreement or title deed, or a signed letter of tenancy form your landlord with a copy of his/her identity card.
If you have previously had an account with KPLC, please provide the account number.

Procedure:
Step 1:
Fill the supply contract …

Kenya Power & Lighting Company (KPLC) have re-modeled their website (and hopefully embraced a more efficient & timely response programme).
You can now file your complaints / suggestions / compliments to KPLC by going to:
http://www.kplc.co.ke/index.php?id=75
Alternatively
Email, or call the KPLC Nairobi Call Centre & Branch Business Heads, get their contacts here: http://www.kplc.co.ke/index.php?id=50

(1) West Region – Nakuru
Jared Othieno (Region Manager)
0722 768 761 / 051 221 5344 ext 2053
jothieno @ kplc.co.ke
Electricity House, Nakuru
*(Nakuru Town, Bahati, Gilgil, Molo, Rongai, Njoro & its environs)
(2) West Region – Eldoret
Haid Yusuf (Deputy Regional Manager)
0721 871 191 – 053 203 3011 ext 3217
yhaid @ kplc.co.ke
KVDA Plaza, Eldoret
*(Eldoret Town, Iten, Kapsowar, Tambach, Kapsaret, Cheptiret, Burnt Forest, Kesses, Kaptagat, Soi, Nangili, Matunda, Turbo, Kipkaren & its environs)
(3) Coast Region
Joseph Mkomba (Regional Manager)
0725 675 398 – 222 5564 ext 2222
Jmkomba @ kplc.co.ke
Electricity House, Mombasa
*(Mombasa Town, Changamwe, Kisauni, Likoni & its environs)
(4) …

Closing your electricity account
It is important to close your account when vacating premises to enable new occupants open their own account(s). Closing your account checks fraudulent use of electricity in your name.
How to close an electricity account
To close your account you will need:

A copy of your National Identity Card
For corporate customers, copies of their Personal Identification Number (PIN) certificate and Certificate of Incorporation will be required
Your account number

Please follow this procedure when you have fulfilled all the above requirements:
Step 1:
Fill in the Cancellation of Supply Agreement Form after …

Here is how you can pay for your electricity bill using Equity Bank’s EAZZY 24/7 service:

Call *127# and enter your PIN
Select 4 for Bill Payment
Select 1 for KPLC
Enter your KPLC Account Number (NB: DO NOT ENTER THE HYPEN “-”). e.g Account 0043798-01, should be entered as 004379801
Enter the amount you are paying in shillings and separately enter the cents you are paying. e.g if your bill was Ksh 725.35
i) you will firts input 725 and cornfirm
ii) and then you will input 35 and confirm again
Once successful payment is confirmed, please …

Here is how to pay for your electricity bill at an Equity Bank ATM outlet.

Enter your ATM card and enter PIN
Select Other Services
Select Bill Payment
Enter your KPLC A/C Number (NB: DO NOT ENTER THE HYPHEN “-”). e.g Account, should be entered as 004379801
Enter the amount to pay and confirm

On successful payment attach the printout on the KPLC bill for future reference

To register for mobile alerts when KPLC account is due for disconnection: -Text R and the first part of your Account Number to 5551
e.g. If your number is 999887-02, Text R999887 to 5551

Here is how to pay your  KPLC bill using ZAP

Select Me2U / or Zap (SIM dependent)
Select MONEY
Select Nickname. In this case nickname is KPLC
Enter Amount e.g. 1500 (No comma)
Enter your password
Confirm the transaction
In the Reference section enter your KPLC account number including the DASH as follows numbers 12345678-01
You will instantly receive a confirmation via SMS

Note
Your payment record will updated by KPLC within 24 hours.