Orange Money is a money transfer service that is linked to a bank account (Unlike other money transfer services) to allow customers access financial services using their Orange mobile phone numbers. When you register for Orange Money you actually get a special Bank Account that sits at Equity bank which you will now operate on your Orange Phone.

If you have an existing Equity account, you do not need to open a new one to access Orange Money – you can just link your existing account to Orange Money.

HOW ORANGE MONEY WORKS:

From your Orange Money Account and using your Orange phone, you can:

1. Deposit money
• Deposit money into your Orange Money account through an Equity Branch, Orange Shop or Orange Money Agent.
2. Send Money
• Send money to registered Orange Money Customers.
• Send Money to non- registered Orange customers from other mobile phone service providers including Zain, Safaricom and Yu.
• Send money from a Equity bank account
• Send money to an account in another bank
3. Withdraw Money
• Withdraw money as a registered customer from an Equity branch, Orange Shop or Orange Agent
• Withdraw money as a non registered customer from an Equity branch, Orange Shop or Orange Agent.
• Withdraw money from an Equity ATM using a one-time code.
• Withdraw money using an Orange Money debit card.
4. Make Purchases
• Purchase airtime from your bank account or through the ATM.
• Purchase airtime for your phone or another Orange subscriber.
• Purchase between 10/= and 10,000/= worth of airtime.
• Purchase goods and services at select outlets using the Orange Money debit cards
5. Pay Bills
• Pay bills for Orange services, electricity, water, HELB and DSTV.
• Request for bills.
6. Manage Payrolls
• Pay your employees through the Payroll services
7. Repay loans
• Make your loan payments through your phone
8. More Requests and Enquiries
• Enquiries in the account.
• Account balances
• Mini statements
• Current Forex Rates
• Current Stock prices
• Requests in the account
• Full statements
• New cheque book
• Stop a cheque
• Stop a card
• Request for Money from a friend
• Invite a friend to register for Orange Money
• Account Maintenance
9. Change Orange Money PIN

HOW TO REGISTER FOR ORANGE MONEY:

1. Visit the Equity Branch, Orange Shop or Orange Agent outlet as listed on the Orange Money website and advertised from time to time
2. Fill in an Orange Money application form. Provide a copy of your ID or Passport. If the outlet does not have photo capturing facility then two passport size photos will be required.
3. Once your account is activated, you will receive an advice notification.

 

ORANGE MONEY VISA DEBIT CARD:
Orange Money now also has a VISA Debit card. Read details on The Timpata here: http://www.thetimpata.com/2012/05/09/how-to-get-orange-visa-debit-card-orange-kenya/

 

HELP:

You can contact Orange Money Contact Centre for help on 1434 from your from the Orange line or 020-2221434 from any other network