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How to pay your water bill using M-PESA; Nairobi City Water and Sewerage Company

28 March 2012 3 Comments

If you are water supplier is Nairobi City Water and Sewerage Company, then you can cut to the chase. You can now pay your water bill via M-PESA as follows:

  1. You need to be an M-PESA registered customer.
  2. Select Pay Bill from your M-PESA menu
  3. Enter ‘business number’ 444 400
  4. Enter the full water bill ‘account number’
  5. Enter the amount you wish to pay (between Ksh100 – 35,000)
  6. Enter your M-PESA PIN
  7. Confirm details are correct and press OK

Nairobi water customer service numbers are: +254 724 253 582 / 735 417024

Join us we share  our complaints and complements for this and other service providers in facebook group here: https://www.facebook.com/groups/336506273064413/ 


  • katana said:

    mombasa water ,can i get my monthly water consumption bills online ?

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  • carolyne malilo said:

    How can iknow ma account no.want to pay my water bill now

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