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Co-opertive Bank of Kenya; Mobile-banking

5 December 2010 9 Comments
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There are several banks in Kenya today that offer M Banking services. I have used the Cooperative Bank’s M-Banking and besides the convenience it was pretty simple to use.

If your job or businesses demand frequent travel to the  interior of our country or better still if you plan to travel up country this festive season, you might consider registering for this service

Its free to register for the service in any Cooperative Bank branch, after which you can among other things:

  • Deposit money into your bank account from your M-PESA
  • Withdraw money from your bank account to your M-PESA account

My registration was effected 24 hours after filling the forms at my Kimathi Street Branch.

HOW TO TRANSFER MONEY FROM M-PESA TO  CO-OPERATIVE BANK

To deposit money to your bank account,Ensure you have enough cash in your M-PESA account to cover the deposit and transaction charges. It is important to note that while us Mpesa will deduct its charges from your Mpesa Account, Co-operative Bank deducts their charges in your bank account. Meaning after the transfer, your new Bank account balance will be less the transaction fees. The transaction charges are:

Range M-Pesa Charges (Charged in your M-pesa Account) Coop Bank Charges (Charged in your Bank Account) Total
Ksh.100 – Ksh. 2,499 Ksh. 30 Ksh. 30 Ksh. 60
Ksh. 2,500 – Ksh. 4,999 Ksh. 50 Ksh. 50 Ksh. 100
Ksh. 5,000 – Ksh. 9,999 Ksh. 75 Ksh. 75 Ksh. 150
Ksh. 10,000 – Ksh. 19,999 Ksh. 100 Ksh. 100 Ksh. 200
Ksh. 20,000 – Ksh. 35,000 Ksh. 150 Ksh. 150 Ksh. 300
  1. Go to the Mpesa menu on your phone and select Pay Bill option.
  2. Enter business no. 400200
  3. Enter your Cooperative Bank Account no.
  4. Enter the amount to transfer (maximum amount per transaction 1s Ksh. 35,000, and Ksh.70,000 maximum within 24 hours)
  5. Enter your M-PESA PIN number
  6. Confirm your details and press OK/Send

Next, you will receive and SMS from M-PESA showing the amount has been transfered from your account, it reads: ” BBBBBB confirm <amount > sent to Co-operative Bank Money Transfer for account <your account no.>on 05/12/10 at 11:30 am.New M-PESA balance is <Ksh.> “

Shortly after (approximately 5 minutes), you will receive an SMS from Cooperative Bank confirming that the money will indeed be transfered to your account: “M-Pesa Paybill Amount = <amount>will be transferred to bank A/c <your bank account No.>, <Your account name>, shortly. Co-operative Bank K Ltd.”

In one hours time, the money will be available in your account for any other transaction e.g online transaction using your ATM card.

HOW TO TRANSFER MONEY FROM CO-OPERATIVE BANK TO M-PESA:

Now, to Access money in your bank account for different services, You need to have registered for M banking at any Cooperative Bank Branch.

Then on your phone press *667#. A menu will appear on your phone from which you select what M banking service you need as follows :

5. Mpesa
4. Airtime (Pre-paid only)
3. Utilities
2. Alerts
1. Banking
0. Call center Number

Press the number against the service you need. In our case you press 5 and follow the intuitive wizard. However, you need to be fast in keying in information in each step, if you delay for more than say 60 seconds in a single step, the system does not complete your request and you have to start afresh.

As at the date of this post, Cooperative bank charges a flat fee  Ksh. 60 to transfer money to your MPesa account regardless of the amount. You are however limited to transfering a total of Ksh. 75,000 within 24 hours. Once the money is in your Mpesa account, normal Mpesa charges will apply for any further transactions e.g withdrawing the money from an Mpesa agent.

Now you have no excuse to be stranded in the bush with money in your account!

It is that simple!

It is that simple!
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  • christopher caleb wambiya

    I just want to thank you for your wonderful services! You have really made my life easier… Keep it up!

  • paul thiongo

    the charges are exploitive- how can the charges for depositing 35k go upto 300 n its free over the counter

  • george mutua

    this is excellent i can access my account wherever i am .keep-up

  • William olili

    By the way, the final charge that co-opbank is charging irrespective of the amount you send is only kshs. 30 debated from your account. Mpesa charges listed above apply and the amount you can transfer is upto 140k. To make it even better. Your account is credited immediately you send the float. It’s real time. Shock of all shocks is that you can now register for their mbanking at abyss of their ATMs. You only need your ATM card and the simple process of selecting other services, utility payments, mobile registration and you input your mobile number and that’s it. You then receive your pin after an hour. How easy can banking get?

  • Larry

    Found out you’re actually charged to access the USSD.Think it’s five shillings.Could you shed some light on other co-op m-banking services say,checking account balance,changing your pin,mini statements…
    Thanks.

  • Ken

    Hey! They charge everything. Frm USSD,deposits , withdrawals, pin change to etc. Exploitive indeed.

  • SIMON N. MBUGUA

    I forgot my m-banking pin, what is the process of getting a new pin?

    • Admin

      @Simon N Mbugua, Please visit the nearest Cooperative Bank branch. You will be required to fill in a form to request for new PIN.

  • Mary Mutheu

    thank you for real you have made my life easier as for those copmalining about charges think on how much you would have spend going to the bank and the ques pliiiz! embrace technology,this free mentality wont do you any good.
    we are you,thanks co-op.